SHIPPING / RETURN / EXCHANGE POLICY
Design services are subject to the terms and conditions set forth in the contract and do not apply for this policy. Our policy noted below if for the sale of our stock plan collection found @ https://v2.prismarch.com/product-category/modern-home-plan-collection/
Prism Architecture, LLC maintains a no return / no exchange policy for its stock plan collection. Because the drawings are digitally delivered goods, we cannot allow refunds. Please be sure of your selection before ordering, and feel free to contact our office at (1-888-21-PRISM or firstname.lastname@example.org) to discuss any concerns you may have before ordering.
However, Prism Architecture does offer a limited warranty on its plans and services from the date of purchase. This warranty covers any corrections needed for errors or omissions in the drawings. It is common for some products to be discontinued and no longer available and plans may be required to be updated. This is not covered by warranty.
All shipping cost are included in the sale for delivery within the continental United States. Packages will be shipped via USPS priority mail 1-3 business days ground. Handling times are 2-4 days and all costs are included in sale. Local pickup is available between 1pm and 5pm Wednesday-Friday. A email will be sent notifying the order is ready for pickup.